Membership FAQs

Q. WHY SHOULD I JOIN ECIA?

Membership with ECIA will allow you to stay up-to-date with the latest developments in early childhood intervention and access useful resources and essential information which will aid you to assist children with developmental delay and/or disability.

Q. WHAT LEVEL OF MEMBERSHIP SHOULD I CHOOSE?

If you are considering a Professional membership, ECIA has three (3) types of membership which have been designed to meet the needs of our member base – online, informed and engaged memberships.

Online Professional Membership is for members who prefer to access all of their information, professional development and networking digitally via the internet.

Informed Professional Membership is designed for members who like to access online resources, and both online and face-to-face professional development and networking activities.

Our premier level is Engaged Professional Membership and is for those who would actively like to participate in the future direction of the association and attends multiple professional development and networking events throughout the year. There is an extensive list of benefits including 25% member discount for professional development and events, voting rights and the eligibility to stand for the ECIA Board.

If you are considering an organisational membership, ECIA has two (2) types of membership which have been designed to accommodate the varying size of services and organisations who we represent.

Informed Organisational Membership is for small services and organisations with five (5) or less employees.

Engaged Organisational Membership is for varying sized services and organisations and accordingly, the membership fee is on a sliding scale based on the annual income (from early childhood intervention services) excluding GST.

Q. DO YOU HAVE A MEMBERSHIP FOR STUDENTS?

As most of the information a student requires is online, we would suggest you consider an Online Membership which provides you with access to the Members Only section of our website which contains resources and tools only available to Members.

Q. I WAS A MEMBER SEVERAL YEARS AGO AND WOULD LIKE TO REINSTATE MY MEMBERSHIP. HOW DO I GO ABOUT DOING THIS?

ECIA moved to a new and improved website and database at the start of 2018 and as such, any past members wishing to rejoin ECIA will be required to complete the online application process as a new member.

Q. HOW QUICKLY ARE MEMBERSHIP APPLICATIONS PROCESSED?

New member applications are processed immediately when a credit card is used for the payment. If a direct debit is used, the application will be finalised within two (2) to three (3) business days following the receipt of the payment.

Q. WHAT ARE THE BENEFITS OF MEMBERSHIP WITH ECIA?

ECIA has a comprehensive listing of membership benefits that apply to each of the different levels. Please refer to the Benefits of Membership page on the ECIA website. Some benefits are specific to membership types.

Q. HOW LONG DOES A MEMBERSHIP PERIOD RUN FOR?

Membership is for 12 months from the date of application or renewal. Your renewal date is rounded to the end of the month. For Example, if you apply on 4 October - your renewal date is 31 October in the following year, or if you apply on the 22 October, your renewal date will still be 31 October.

RENEWALS & FEES

Q. MY MEMBERSHIP HAS LAPSED - CAN I STILL RENEW ONLINE?

Yes, if you remember your Username and password you can renew within the member Self Service section of the website. Alternatively, please email membership@ecia.org.au or contact us by telephone 02 9873 2593 and we can take payment over the phone.

Q. CAN I PAY MONTHLY FOR MEMBERSHIP?

ECIA requires full payment of membership fees for a 12-month period, payable in advance. We do not currently offer monthly membership.

Q. CAN I PAY MY MEMBERSHIP FEES IN INSTALMENTS/ARE THERE PAYMENT PLANS?

ECIA does not currently offer payment plans or payment of fees in instalments. If you are experiencing financial difficulty please contact the membership team to discuss your options.

Q. DOES ECIA OFFER CONCESSION FEES FOR PEOPLE WHO ARE UNEMPLOYED OR WORK PART TIME?

ECIA doesn't currently offer a concession membership for unemployed or part-time employees, but we encourage you to contact us as we may have other options available to you.

Q. WHAT HAPPENS IF I DON'T RENEW MY MEMBERSHIP ON TIME?

ECIA benefits cease when your membership period expires. You will still have access to your Self Service dashboard in order to renew your membership. After 3 months, the ability to renew online is removed and is considered lapsed. To reinstate your membership, please contact the Membership team on 02 9873 2593 or via email membership@ecia.org.au.

Q. HOW LONG AFTER I RENEW MY MEMBERSHIP WILL I RECEIVE MY RECEIPT?

Receipts for renewal payments are automatically sent to the email address on your account within 48 hours of your payment being received. Please ensure that we have a valid email address on file for you. If you have asked someone else to make payment on your behalf please make them aware that the receipt will be emailed to your email address as we cannot issue a receipt to a 3rd party.

EXISTING MEMBERS – GENERAL QUESTIONS

Q. CAN I KEEP MY MEMBERSHIP WHILE I'M ON PARENTAL LEAVE?

Yes. We recommend moving to the On-Line Professional Membership which attracts a yearly fee of $44. Once you return to work, you can move to either the Informed or Engaged Professional Membership.

Q. I RECENTLY BECAME A MEMBER BUT NOW I DON'T NEED IT ANYMORE. CAN I GET A REFUND OR TRANSFER MY MEMBERSHIP TO SOMEONE ELSE?

Individual membership is not transferable, and membership fees are not refundable.

Q. HOW DO I UPDATE MY ADDRESS AND CONTACT DETAILS?

Your details can be updated by:
• Your member Self Service dashboard accessible via the website, or
• Emailing the membership team with the new information – membership@ecia.org.au
If you are having difficulty updating your details please contact the membership team by phone or email and we will assist you.

Q. I'VE CHANGED MY NAME - HOW DO I UPDATE MY NAME WITH ECIA?

Please email us – membership@ecia.org.au to advise of a change of name and we will update your details for you.

Q. I WOULD LIKE TO RESIGN MY MEMBERSHIP – HOW DO I DO THIS?

If you have decided that you would like to resign your membership, please email us – membership@ecia.org.au. In your email we would appreciate any feedback you might have, including the reason you have decided to resign your membership.

Q. CAN I SHARE MY LOGIN DETAILS WITH A FRIEND OR COLLEAGUE?

Your login details are only for your own personal use and should never be shared. Your personal information (including your home address, email address and date of birth) is visible to anyone using your login details.

ORGANISATIONAL MEMBERSHIP

Q. HOW MANY PEOPLE CAN I INCLUDE IN OUR ORGANISATION MEMBERSHIP?

An Organisational Membership allows for EVERY staff member in your service or organisation with the benefits of an Engaged Professional Membership (excluding voting rights and eligibility to stand for the ECIA Board). To obtain the maximum benefit from this membership, we suggest that initially, ECIA is provided with a list of staff that would benefit from this membership together with their contact information (full name, position, email address as a minimum). Following this, we suggest that information regarding this membership be included in the induction kit provided to new employees encouraging them to take advantage of this membership and its many benefits. For further information on how to do this, please contact the membership team – membership@ecia.org.au

Q. WHAT IS THE DIFFERENCE BETWEEN ORGANISATIONAL AND PROFESSIONAL MEMBERSHIP?

With organisational membership your service or organisation becomes a member of ECIA, providing a range of benefits to your service/organisation and to your staff. Professional members have their own personal membership with ECIA, which they can hold independently of the organisational membership, or they can be linked to your organisational membership. Each individual receives personal login details for the ECIA website and a range of benefits specific to their membership level.

Q. I AM AN EMPLOYEE LINKED TO AN ORGANISATIONAL MEMBERSHIP - HOW DO I UNLINK MYSELF?

If you have ceased to work for a service or organisation that has a membership with ECIA and would like to be removed, please contact the membership team – membership@ecia.org.au and we will action immediately.